Frequently asked
questions.
Learn how accounts, subscriptions and payments work.
What is VELMARK?
VELMARK gives you a market overview and a place to manage your subscription. FOLLOW powers registration, email verification, the dashboard and billing. The market overview uses sample data. Exchange order execution is unavailable.
How do I create an account?
Open the registration page, enter your name, email and a password between 12 and 128 characters. Confirm your email with the code in your inbox. You can choose a paid subscription separately after registration.
Is the trial free?
Yes. Trial mode costs $0 for 7 days from activation and is available once per verified account. It ends without automatic renewal. Bot features require a connected desktop app. The installer link has yet to be released on this site.
How do the paid plans differ?
Standart costs $150 per month for up to 5 followed traders, 100 copied trades per day, advanced risk limits and Telegram alerts. Pro costs $450 per month for up to 25 followed traders, unlimited copied trades under the plan, portfolio analytics and priority support. These allowances apply to the separate desktop app. Compare plans →
How do payments work?
Sign in and verify your email to create an invoice in SOL or USDC on Solana mainnet. Each invoice has its own address and QR code. One calendar month of access starts when the transfer is confirmed. This payment covers your subscription only. This site does not process coin purchases or exchange deposits.
Where can I see my payment status?
Open Billing in your dashboard to see invoices and payment status. The server checks transfers automatically and activates the subscription after confirmation. “I’ve sent payment” reports the transfer for verification.
Can I upgrade or cancel an invoice?
Upgrades cost the full monthly price of the new plan and add one calendar month to your remaining time. Cancel an unused invoice in Billing. If you have already sent funds, keep the invoice open. Payments to cancelled invoices require manual review, and cancellation does not refund a transfer.
Does the subscription guarantee a return?
No. Trading and copy trading can lead to losses. Your subscription provides access to the tools. Financial returns are not guaranteed.